Shipping Costs
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Canada Post. We ship Monday through Friday with the exception of national holidays. Orders placed during new product launches and the Christmas holiday season may take a few additional days to process.
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Canada
Shipments are shipped via Expedited Post and generally take between 3-5 business days to arrive. A tracking number is provided with delivery updates. Orders under $50 CAD - $5 / Over $50 - FREE Shipping
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United States (Including Puerto Rico, Alaska, US Virgin Islands, and Hawaii)
Shipments are shipped via Expedited Post and generally take between 7-10 business days to arrive. A tracking number is provided with delivery updates. Orders under $50 CAD - $5 / Over $50 - FREE Shipping
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United Kingdom
Shipments are shipped via Expedited Post and generally take between 5-7 business days to arrive. A tracking number is provided with delivery updates. Orders under $50 CAD - $10 / Over $50 - $5
PLEASE NOTE: We have become aware that there is an import limit of £135 (Approximately $210 CAD). Orders above £135 will be stopped by Royal Mail and in addition to delivery times being delayed, the imported packages above this threshold are subject to a Duty Fee of roughly £8 and 20% VAT. We are not responsible for other country's handling of imports. Please be aware of these external charges and purchase wisely as you, the customer, are responsible for the fees and taxes charged by your country for import.
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Australia
Shipments are shipped via Xpresspost - International and generally take between 10-14 business days to arrive. A tracking number is provided with delivery updates. Orders under $50 CAD - $35 / Over $50 - $25
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Mexico
Shipments are shipped via Small Packet - International Air and generally take between 10 - 14 business days to arrive. Tracking is not available. Orders under $50 CAD - $30 / Over $50 - $20
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All Shipping costs shown are in CAD dollars. Riverstone Studios is not responsible for lost packages due to incorrect or missing address information. PLEASE DOUBLE CHECK YOUR ADDRESS. If a shipment does not arrive within the shown delivery time, please do not hesitate to contact us so we can remedy the issue. Riverstone Studios is not responsible for Import Taxes, Duties, or other Fees levied by countries outside of Canada. Please be aware that your purchase is subject to your country's Import and Taxation Laws.